SuperPole (Plus Pole) **

Product Description
Free Gift
$292.43 $474.88

Non-intrusive system that provides assistance for safer transfers and standing. Special pole design can be easily modify to suit individual mobility needs. Installs in minutes without structural reinforcements. Increases security while moving in bed or from a seated to standing position. The SuperPole Basic features a floor-to-ceiling pole held by a jack screw expansion. Made of heavy-gauge steel. Rubber pads protect ceiling and floor. Fits a floor to ceiling range of 93" to 101" (236 to 256cm). The Unifit Height Extender allows for an added ceiling range of 100" - 121" (254 - 307.3 cm). Pole has a 1-1/2" (3.8cm) diameter. Base has a 5" (13cm) diameter. Weight capacity is 250 lbs. (113kg). Superpole Basic Heavy Duty model, with a weight capacity of 450 lbs. (204kg) is also available. The SuperBar features a pivoting and locking rail that fits onto the Superpole. This is ideal for persons who need added support when transferring or getting from a seated to standing position. Rail locks securely for assistance when rising to a seated position. A gentle lift is all that is needed to unlock the bar for movement. Keep the bar raised to pivot, or release it down at any time to lock. Bar height measures 58" (147cm) from the ceiling to the top of the bar. Rail measures 16" (40cm) long. Moves with the user in small increments. Features eight locking positions. The Super Trapeze is ideal for persons who need added support during the transition from lying down to sitting up. Measures 42" to 70" (106 to 178cm) from the ceiling to the top of the 12" (30cm) long trapeze handle. The handle extends 17" (43cm) out from the Superpole. Fits a floor- to-ceiling range of 93" to 101" (236 to 257cm). Eliminates the need for special beds or bulky attachments. Stores out of the way when not in use. Trapeze should be used for assistance when repositioning or sitting up only. No more than 150 lbs. (68kg) of weight should be exerted on the trapeze system.

Brand: North Coast

Product ID:

Orders under $75.00 will incur an $7.50 shipping charge. Most orders over $75.00 are shipped free to anywhere in the Contiguous United States. At this time, we only ship to these states.

Large, heavy items such as Lift Chairs or other large item will incur actual freight charges if you are beyond our delivery area of King, North Pierce, and South Snohomish counties in Washington State.

Please allow up to 48 hours for order processing and from 5 to 7 business days for your order to arrive, depending on your distance from our warehouse in Fife, WA. If you are covered by insurance, your order cannot be shipped until we have obtained your prescription from your physician. Professional Medical Corp does not ship on weekends or major holidays.

Orders must be shipped to a physical address, FedEx or UPS do not deliver to PO Boxes.

Thank you for placing your order with Professional Medical.

We are committed to providing the best equipment and supplies available! However, we realize that there are times that you may occasionally need to return or exchange an item.

Damaged and Defective Items

PLEASE NOTE that this page covers only items that the customer wants to return of his own volition. If an item arrives damaged or with a manufacturer defect or other error to which we are at fault, rest assured that we will do everything in our power to repair or replace it at no cost to you, even if it’s an item that is generally non-returnable.

Conditions for Return

Most items that we sell may be returned within 30 days of delivery for a full refund, minus shipping and restocking fees (where applicable), provided you follow the instructions listed below.

All returns must meet the following conditions:

  • The item must be clean (no cracks, scratches, dirty or marked tires, etc.)
  • The item must be unused
  • The item must be in its original packaging.

In addition, the item cannot be one of the “non-eligible returns” listed below.

Items Not Eligible for Return

Due to health and hygienic regulations, we cannot accept the following items for return:

  • Bathroom safety equipment (such as raised toilet seats, bath/shower transfer benches, grab bars, bathroom wheelchairs, tub bars, bath lifts, commodes, etc.)
  • Seat cushions and backs
  • Opened packages or anything that cannot be resold as New.
  • Other items specifically marked as “non-returnable” in the item’s website description

In addition, we also cannot accept:

  • Return requests more than 30 days after delivery
  • Any item that has been modified or used
  • Any item not in its original packaging
  • Special orders

Charges and Fees

Assuming all conditions are met, we will be able to provide you with a FULL REFUND, minus shipping fees, and, on some items, restocking fees as well.

Shipping Fees

All Shipping charges are non-refundable. For orders that received “Free shipping” or if the item was advertised as “Free shipping”, our actual outbound shipping cost of the item will be withheld from your refund amount.

Return shipping costs (of sending the item back to us) are also the responsibility of the customer. (Unless the item is being returned due to our error, manufacturer defects, or damage during shipping, in which case we would send you a prepaid shipping label. See our delivery page for more details.)

Restocking Fees

Most of our items are exempt from restocking fees. However, several items do have a 25% restocking fee, and we have to deduct it from your refund.

The following items are subject to restocking fees:

  1. All items manufactured by:
  • Alex
  • American Diagnostic Corp. (ADC)
  • Drive Medical
  • Dynarex
  • Graham Field
  • Golden Technologies
  • Invacare (Invacare “equipment” only. Invacare “supplies” do not carry a restocking fee.)
  • Nova Ortho-Med
  • Philips
  • All items in the following categories:
    • Lift Chairs
    • Patient Lifts
    • Wheelchairs (Manual, Power, and Transport)

    Return Procedures

    1. Customers must have a Return Merchandise Authorization (RMA) number to qualify for a return. Items returned without an RMA# will not be accepted. The appropriate parties need to know it’s coming.
    2. For a return to be accepted, customer must request an RMA number within 30 days of delivery.
    3. The easiest way to request an RMA number is to contact us via email at admin@professionalmedicalcorp.com. Once it’s approved, we will send you an email within 1-2 business days containing easy and precise shipping directions, including your RMA# and the appropriate return shipping address.
    4. Items must be returned within 14 days of your receiving your RMA number.
    5. We recommend that you make sure the item is packed properly and that the shipment is insured for its retail value. You should also obtain a valid tracking number. We are not responsible for items that are get lost or damaged on the way from the customer’s address to any of the return facilities.

    All returns are subject to inspection. They must be in new, unused, resalable condition and contain all packaging materials, manuals, and blank warranty cards. Any item not in its original condition will be deemed unsuitable for resale and will not be accepted for a refund.

    Exchanges

    To exchange an item, you must:

    1. Request an RMA# to return the first item (see above).
    2. Place a new order for the exchange.

    If you’d like to get the second item quicker, you may place the order as soon as you request an RMA#.

    Refunds

    If you would prefer a refund, it will be issued within 30 days after we have received, inspected, and approved the return. We will send your refund via the original payment method that you used to pay for the item.

    Cancelled Orders

    Any order that the customer cancels after it has been placed, even if the customer has not received the item yet, is subject to regular return policies. Customer must accept delivery, and then contact us to set up a return, as per the instructions above. Obviously, in those rare cases that the item is on backorder and actually hasn’t shipped yet, you would be able to cancel the order. But in that case, we would let you know the situation and give you that option. (See shipping page for details.)

    Professional Medical is committed to providing you with reliable, dependable service. Please contact us with any comments or questions, and we will do our best to address them in an efficient manner.