Changing Your Order
If you need to change your usual monthly order, please make sure you notify your customer service representative at least one week prior to when you will need the supplies. This will allow us enough time to get any necessary prescriptions from the doctor. Some reasons you may want to change or modify your monthly order are:
• You are running short of products
• You have too many products left over at the end of the month
• Your needs have changed
• You are interested in trying a new product. This could include products you've seen advertised in our postcards and newsletters, or a different product you have a need for. Please remember, even if a product is not advertised, you should still ask us about it. We may have the product available, or be able to place a special order.
We will be happy to help you with your concerns or suggestions if you think changing your order will be beneficial. Please don't hesitate to ask us!
